Talk to a real person.

A person reads every call, text, and email. No phone trees, no chatbots, no ticket numbers.

919-641-8360

Monday to Friday, 8 AM to 4 PM. We aim to respond within one business day; urgent calls come first.

Call or text

For safety, billing, same-day schedule questions, or anything time‑sensitive.

919-641-8360 ›

Email

For non‑urgent questions, visit details, feedback, and photos you want our office to review.

info@anascleaning.com ›

Reschedule online

Move a visit yourself in about a minute. Free with 24 hours’ notice.

Open the scheduler ›

Texting us

Text us like you’d text a friend.

Most schedule questions get sorted in a couple of messages. The office reads and answers every text, so you never have to explain your home twice.

Illustration of an office team member replying to a customer text at a bright desk

Ana’s Cleaning

919-641-8360

Tuesday 9:41 AM

Hi! Could we move Friday’s cleaning to the morning? We have an appointment at 2.
Of course. Your team can come at 8:30 that morning instead, same checklist. Want me to lock that in?
Yes please, thank you!
Done! You’ll see a confirmation text in a second.
Handled by the officeRepresentative thread
Every visit already texts you three times.
  1. 1 · Booked
  2. 2 · Confirmed
  3. 3 · On the way
Day‑of texts include an arrival window and a live tracking link, so you rarely need to ask where the team is.

Which door, when.

Everything works, but some doors are faster for certain things.

Booking your first cleaningBook online
Moving a visit with 24 hours’ notice or moreReschedule online, free
Moving or canceling inside 24 hours ($25 fee applies)Call the office
Invoices, receipts, and paymentYour portal
Something urgent todayCall 919-641-8360
Photos, feedback, anything elseEmail us

The people behind the number.

When you call or text, a real person in our office picks it up. No call center, no phone tree.

Illustration of an office assistant texting with a happy client, with message bubbles saying the office is so happy they loved their service and a tip can be left in the payment portal
  • BlancaOffice assistant
  • VanessaOffice assistant
  • AngieOperations manager

With us the longest

Crew lineups can change from visit to visit, and your home’s own checklist keeps every clean consistent. Whenever the schedule allows, we send a face you already know.

  • LuciaWith Ana's Cleaning since 2011.
  • AureliaWith Ana's Cleaning since 2019.
  • SaydaWith Ana's Cleaning since 2021.
  • MariaWith Ana's Cleaning since 2021.
  • DeysiWith Ana's Cleaning since 2022.
  • FlorisWith Ana's Cleaning since 2023.
  • GriceldaWith Ana's Cleaning since 2023.
  • SilviaWith Ana's Cleaning since 2023.
  • SuyapaWith Ana's Cleaning since 2023.
  • EvelynWith Ana's Cleaning since 2024.
  • YenisWith Ana's Cleaning since 2024.
  • Ma De LourdesWith Ana's Cleaning since 2024.
  • AlisonWith Ana's Cleaning since 2024.
  • DianaWith Ana's Cleaning since 2024.
  • MarielaWith Ana's Cleaning since 2024.
  • YuryWith Ana's Cleaning since 2024.
  • SulmyWith Ana's Cleaning since 2025.
  • SoniaWith Ana's Cleaning since 2025.
  • KeydiWith Ana's Cleaning since 2025.
  • SeniaWith Ana's Cleaning since 2025.

The newest faces on the crews

  • Guillermina
  • Belinda
  • Maricela
  • Ana
  • Evelin
  • Floridalma
  • Marisol
  • Nidia
  • Roismar

Every professional is background‑checked and fully insured. 100% of tips go to the crew that cleaned your home.