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Trust

Who's in your home

One office.
One standard.

Your cleaning team keeps doing what they do best. OPH handles maintenance. Ana's coordinates the work, holds the standard, and stays your point of contact.

When OPH quotes additional work we introduced, OPH pays Ana's a referral fee. The price you see is OPH's price.

How trust works

The work changes.
The standard does not.

People

Known, verified, and easy to identify.

Every OPH staff member entering a home clears a background check and wears an OPH uniform.1

Protection

Insured work, coordinated by Ana's.

OPH carries workers' compensation, general liability, and commercial auto coverage for its home-services work.1

Proof

Every visit leaves a record.

Before-and-after photos, a completion checklist, notes, and visit history live beside your cleaning schedule in the customer portal.

Every visit

A clear path,
from arrival to follow-up.

1

Arrive clearly.

Badge, uniform, and a scheduled visit our office can verify at (919) 641-8360.

2

Document the work.

Photos and checklist notes are captured around each maintenance visit.

3

Post the record.

Your portal is updated within one business day after the visit is complete.

4

Resolve cleanly.

Issues are acknowledged within one business day, with a resolution plan within five business days.

The guardrails

No surprises
after signup.

WarrantyWe make it right.

Reset Day work carries a workmanship warranty. If something isn't up to standard, we come back and fix it. If OPH isn't available to make it right, we'll bring in another qualified contractor to finish the job at no added cost to you. Cancel before your first service for a full refund; after your first service, the membership year is non-refundable.5

MaterialsMaterials are simple.

Routine maintenance visits include small parts like screws, anchors, standard caulk, basic batteries, and MERV 8-11 filters. Handyman credits apply to labor; materials, fixtures, specialty hardware, and parts are approved or quoted separately.

TermsAnnual, but transparent.

Membership is annual and paid once, up front, because seasonal work is planned across the whole year. The full terms are presented before you join.8

In plain English

What AnaCare
doesn't cover.

AnaCare is scheduled preventive maintenance, not emergency dispatch, specialty contracting, or every possible home project.

Emergency response.

AnaCare is scheduled maintenance, not 24/7 dispatch.

Licensed trades.

Plumbing, electrical, HVAC mechanical, roofing, or anything requiring a permit or specialty license.

Landscaping & pest control.

Different specialists, different licenses. We're happy to refer.

Larger projects.

Decks, fences, painting, and larger repairs sit outside membership. AnaCare Projects is coming soon for separate quotes coordinated through Ana's.3

Extra surfaces.

Power washing covers exterior siding only. Driveways, walkways, decks, patios, and fences can be quoted separately.

Questions? Talk to us.

See everything the one membership includes, and the rate your cleaning rhythm sets.

See the plan
  1. Early access is subject to service area and schedule capacity. Membership is annual and paid in full at signup.
  2. Client count reflects Ana’s active recurring cleaning roster and is rounded.
  3. Home cleanings are based on QuickBooks invoices and sales receipts recorded through May 1, 2026, rounded to the nearest thousand.
  4. Rating average is based on Google and other online directory ratings available to Ana’s Cleaning and is rounded.
  5. AnaCare is sold only to households with an active recurring Ana’s Cleaning plan. The yearly rate is set by the cleaning cadence at signup or renewal: $999 monthly, $899 biweekly, $799 weekly. Cancellation any time before the first AnaCare service of a membership year receives a full refund of that year’s payment; once the first service has been delivered, the membership year is non-refundable. Renewal requires an active cleaning plan.
  6. Reset Day services are scheduled together on a single day by default. A member may request that an individual service (for example, power washing or gutter cleaning) be scheduled for a later date instead. Weather-dependent exterior services may be rescheduled to the next suitable day.
  7. Handyman credits cover labor only for eligible small tasks. One credit equals up to one labor hour by one worker. Credits do not cover materials, fixtures, specialty hardware, parts, permits, licenses, height- or roof-access work, hazardous-material remediation (lead, asbestos, mold, sewage), specialty trades, structural work, dedicated-day scheduling, emergency response, or larger projects, which are quoted or referred separately. Included credits roll over while the membership is active, up to four saved, have no cash value, and end when the membership ends. Purchased credits ($80 each with a monthly cleaning plan; $60 each with a biweekly or weekly cleaning plan) do not expire and are not forfeited when the membership ends. Included credits are redeemed before purchased credits. Standalone fix-it visits are subject to a two-credit minimum; a single credit may be redeemed alongside another scheduled visit.
  8. Membership terms, annual payment, service-balance reconciliation, and the workmanship warranty are governed by the final agreement presented at signup. The signed agreement controls in the event of any inconsistency between this page and the agreement.
  9. Maintenance services are performed by OPH Painting, LLC (doing business as OPH Construction & Painting, referred to throughout AnaCare as “OPH”), an independent contractor and AnaCare-approved subcontractor engaged under a written subcontractor agreement. Ana’s Cleaning Services, Inc. and OPH Painting, LLC are separate companies. Nothing on this page or in any AnaCare communication creates a partnership, joint venture, agency, or employer-employee relationship between Ana’s, OPH Painting, LLC, any subcontractor, or any customer.
  10. AnaCare’s annual home walkthrough with photo report is a maintenance walkthrough performed by an independent home-services subcontractor. It is not a North Carolina-licensed home inspection (NCGS Chapter 143, Article 9F) and is not intended for real-estate transactions, lender underwriting, structural assessment, or any other purpose requiring a licensed home inspector.
  11. Out-of-scope work and licensed trades, including plumbing, electrical, HVAC mechanical, roofing, fire protection, refrigeration, lead-based-paint removal in pre-1978 housing, and any project at or above the North Carolina general-contractor licensing threshold under NCGS § 87-1, are quoted or referred to a separately licensed trade. AnaCare does not perform work requiring a permit or specialty license.

AnaCare is a 12-month home-care membership offered by Ana’s Cleaning Services, Inc. Maintenance services are performed by OPH Painting, LLC (doing business as OPH Construction & Painting, referred to throughout AnaCare as “OPH”), an independent contractor and AnaCare-approved subcontractor engaged under a written subcontractor agreement. Ana’s Cleaning Services, Inc. and OPH Painting, LLC are separate companies; nothing in AnaCare creates a partnership, joint venture, agency, or employer-employee relationship between Ana’s, OPH Painting, LLC, or any customer. AnaCare membership requires an active recurring cleaning plan. Out-of-scope work, licensed trades, and projects subject to general-contractor licensing thresholds under NCGS § 87-1 are quoted or referred to a separately licensed trade. The signed online agreement presented at signup controls in the event of any inconsistency between this page and the agreement.

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